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AirAsia, which first took flight in 2001, has since grown to become a global leader among low-cost carriers. In addition to having a brief aircraft turnaround before take-off, it also continuously strives to keep expenses as low as possible. Kuala Lumpur is the location of the headquarters of the low-cost airline, which offers low-cost fares as a result of its cost-saving technologies and self-automation.
At the time that Datuk Kamarudin Meranun and Tony Fernandes launched AirAsia, the majority of people were unable to afford air travel, and flights to lesser-known destinations such as Chiang Rai, Thailand and Banding, Indonesia. It would often take many days, including both land and sea travel, to get across the Asean region.
In the beginning, the airline only had two Boeing 737s, flying from Langkawi, Malaysia, and 250 All-stars who worked through some extremely difficult circumstances. Twenty years later, the company has evolved into what it is today: a digital corporation whose focus is on lifestyle and travel, and it is still in the business of making people's dreams come true.
With a total of 98 aeroplanes in its fleet, including Airbus A320, Airbus A321, Airbus A330, Boeing 737, and Boeing 747 models, the airline is Malaysia's largest and most successful airline. Thai AirAsia, Air Asia India, Air Asia China, and AirAsia X are just a few of the subsidiary airlines that are a part of the Air Asia family of companies.
This is the airline that offers the lowest fares while reaching the most destinations throughout most countries. It now serves over 100 locations in 22 countries.
2009 -2023 World’s Best Low-Cost Airline, Skytrax World Airline Awards
2022 World’s Leading Low-Cost Airline, World Travel Awards
2022 World’s Leading Low-Cost Airline Cabin Crew, World Travel Awards
2022 Top 4 Most On-Time Airlines In the World, OAG
2022 Highest Ranked Airline in Thailand for OTP, OAG
The different grades of service are offered by the airline to its passengers both on domestic and international flights. This has created various convenient flight classes for passengers to choose from.
Low Fare
Value Pack
Premium Flex
Premium Flatbed
Economy Class
Premium Economy Class
Business Class
First Class
This is the most affordable cost choice for travellers on the airline that provides the bare necessities for travel
A comfortable seat
1 carry-on bag
In addition to the perks of the low-fare category, this option provides passengers with additional perks for a smooth travel experience.
Checked baggage allowance
Complimentary food
Early boarding
This fare option gives passengers the most flexibility with their travel
Allowance to change the flight whenever
Priority treatment for luggage
Priority boarding,
Free meal
Checked luggage
This is the most expensive and luxurious ticket choice for an amazing travel experience.
Lie-flat seat with a privacy screen
unlimited flight changes
complimentary food and beverages
early boarding and baggage service
This is the most fundamental and affordable class that is offered by the airline, and it is accessible on all of their flights.
Comfortable seating
1 carry-on luggage
This is the premium class offered by the airline, and it is exclusively accessible on the airline's long-haul flights.
Premium flatbed seating
Greater space and legroom
Generous baggage allowance
The airline boasts of partnerships with many premiere airlines around the world. Passengers can fly business class with Air Asia flight partners and reach their destinations in style.
The airline has over 700 partnering airlines that link over 3000 locations around the world. Travellers can book a first-class Air Asia ticket with the airline and travel luxuriously to their destination on board a partner airline.
Every passenger is permitted to bring on board the aircraft two pieces of carry-on luggage, which can include the following: one cabin bag as well as one laptop bag along with one handbag or one compact bag. If you need to bring more with you, you may pre-book a variety of checked luggage limits with AirAsia booking, ranging from 10 kilograms to 60 kilograms.
You will be given a checked luggage allowance as part of your Airasia flight ticket price if you have opted for the Premium Flex or Premium Flatbed seating option, or if you have selected the Value Pack upgrade option.
You can either pre-book online or increase your existing checked luggage allowance at the airport. Both of these options are available for purchasing additional checked baggage.
You can easily check the baggage policy here.
AirAsia online check-in allows passengers to save time and avoid standing in long lines at the airport. Passengers can save time and stress at the airport by printing their boarding cards in advance. Meals can be ordered in advance up to 24 hours before departure. Children between the ages of 12 and 16 who are travelling without an adult are expected to present themselves at the airport's check-in booth.
Online check-in for AirAsia flights is accessible beginning 14 days before the flight's departure time and continuing up until one hour before the flight's departure.
Passengers have the option to complete the online check-in process within a time frame of 14 days to 24 hours before the designated departure time.
Passengers have the option to do online check-in throughout a time frame of 14 days to 24 hours before the scheduled departure time, except for passengers travelling to or from Australia, Laos, New Zealand, Saudi Arabia, Singapore, and Thailand. For these specific passengers, the online check-in service is available within a time frame of 10 days before departure up until 1 hour before the scheduled departure time.
The airline’s popular Santan Menu, available for pre-order before your flight or upon request while you're in the air, features a wide selection of fresh and delicious food options. On-board sales of alcoholic beverages at the airline provide a diverse range of options, giving passengers plenty of options from which to pick. When you make a reservation in advance for a dinner, you are entitled to a free beverage.
On board every AirAsia flight, passengers have the option to rent the in-flight entertainment system known as Xcite Tab. Xcite Tab comes with a headset, has a battery life of six hours, comes loaded with high-definition content, and features a 10.1-inch full HD widescreen display. Passengers can pre-book Xcite Tab at a reduced rate to take advantage of the fact that there are a restricted amount of available units.
The airline will keep you occupied during your flight with their in-flight internet services. It allows you to view entertaining videos, cartoons, and enlightening travel guides that were created specifically for you for FREE. You can have a contactless in-flight experience by placing your orders for food and beverages on your smartphone.
The loyalty plan offered by the airline is called the AirAsia Freedom Flyer plan and is meant to give incentives to customers for travelling with the airline. There are four tiers of membership in the loyalty programme, each with its own set of benefits and perks for frequent flyers. Spending, rather than distance, is used to calculate a passenger's point total while using the airline. Customers can earn extra AirAsia Miles for every dollar spent on airfare. Membership status is assessed annually at the end of the calendar year if the person travelling is not a co-brand card holder. The number of QFSs flown during the membership year will be used for the evaluation.
Except for Airasia ticket booking with the Miles, Qualifying Flown Sectors must be earned on flights operated by the airline. Membership is also determined by the total number of Flown Qualifying Sectors. The number of Qualifying Flown Sectors will be reset to zero at the beginning of each membership year.
Air Asia flights accommodate passengers with disabilities and other special requirements. Airport ground staff will help you with a wheelchair or check-in if you need it. Special Assistance / Wheelchair Service must be reserved at the time of booking or through My Bookings no less than 4 hours before the flight is scheduled to depart.
AirAsia online booking can only accommodate a certain number of passengers who need wheelchair assistance on each flight due to safety and operational concerns. Parents flying with unaccompanied minors or pregnant women should review the rules and guidelines.
Customers can contact the sales offices or website to cancel a reservation. There is a charge for any reservation that is cancelled. The airline's current refund and cancellation rules will apply to any voluntarily submitted refund or cancellation requests. While the airline will make every effort to honour the passenger's request for a refund, customers should be aware that refunds are not guaranteed and that particular carriers do not offer compensation of any kind.
Passengers will be notified by email if their flight is delayed, cancelled, or rescheduled. Instructions on how to get a refund are provided. Airline policies will determine how long the refund process takes. Passengers can quickly and easily contact the airline's LiveChat agent via AskBo for further details about flight cancellations.
AirAsia holds the distinction of being the preeminent airline in Asia, renowned for its provision of affordable fares and cost-effective travel options. The airline, in conjunction with its subsidiary companies, provides a comprehensive network of local and international flights, serving over 400 destinations across 25 countries.
To make a reservation with AirAsia Airlines, it is recommended to visit the Cleartrip website. The platform offers a straightforward and convenient procedure for reserving an Airasia flight booking. Tickets can be easily and quickly booked with only a few clicks. This tool enables users to do a comparative analysis of flight prices across several dates and afterwards make a booking based on their favourite option.
Explore the details of any price reductions, special deals, or discounts that may be available for costly airline tickets. Passengers can reach out to customer care at any time, and they will receive prompt and helpful responses.
You can search for bargain airfare by entering your departure and arrival airports, desired trip dates, and the total number of passengers. Access a comprehensive compilation of flight options, arranged in ascending order of cost, with the most economical fares appearing at the top of the list. Cleartrip lets you book flights for a single destination, many destinations, or both. The specials and promotions provided by AirAsia Airlines can be accessed and viewed on the checkout page.
Q. What’s the online check-in window for AirAsia Airlines?
A. The web check-in service for domestic flights operated by the airline becomes accessible 14 days in advance of the scheduled departure time and ceases operation 60 minutes before the flight's departure. For international flights, the online check-in duration is between 14 days to 24 hours.
Q. How much is free baggage allowed on AirAsia Airlines?
A. Baggage limits vary from 15 to 60 kilograms per passenger, with the higher limits of 50 and 60 kilograms accessible on select flights only.
Q. Does an infant need a separate seat on AirAsia Airlines?
A. Infants older than eight days but younger than two years old have their price category in the pricing schedule. A baby can travel as long as they are held by an adult. One adult is permitted to carry one infant on their lap during the flight.
Q. Is online check-in mandatory when flying via AirAsia Airlines?
A. The airline has made it so that any passengers can board the plane as long as they check in online. The airline requires all clients to self-check in, and the airline actively promotes the usage of this service.
Q. How many international destinations does AirAsia Airlines cover?
A. The airline flies to 165 international destinations around the world.
Q. What are the in-flight entertainment options offered by AirAsia Airlines?
A. Travellers can spend time with the Xcite Tab's library of films, TV shows, songs, games, and publications. The Xcite Tab provides a hassle-free watching experience with its pre-loaded high-definition content and about six hours of battery life.
Q. Does AirAsia Airlines allow pets in the cabin?
A. The typical procedure followed by the airline is to not allow any dogs or other animals to travel with passengers on any of their flights.
Q. Does AirAsia Airlines serve alcohol on board?
A. Some flight routes do not serve alcohol by the local beliefs however AirAsia X flights serve alcohol on all their routes.
Q. What is the AirAsia Airlines airline code?
A. IATA: AK, ICAO: AXM, Call sign: RED CAP
Q. What is the allowance for carrying alcohol on AirAsia Airlines?
A. The maximum volume of alcoholic beverages allowed in checked luggage is 5 litres per passenger, provided that they are in suitable retail packaging and the alcohol concentration does not exceed 70% by volume.
Q. Does AirAsia have options for online seat selection?
A. You can select your seat during the flight booking process for an additional charge. You can additionally select and purchase your seats at a later time through My Booking or at Web Check-In, and you have up to four hours before the scheduled departure time of your flight to do so.
Q. How many routes are serviced by AirAsia Airlines?
A. More than 165 domestic and international destinations in 25 countries are served by the airline’s frequently operated domestic and international flights.